What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I've been wearing their hearing aids for several years and have always had good quick response from the staff. I'm happy with them.

Jane Usatin, on Google

Care was professional/complete and the staff most knowledgeable indeed! I would recommend them to anyone with a hearing issue.

Walt Nelson, on Google

I am very satisfied with the service I am getting. Very convenient location, staff is extremely courteous. I have been encouraged to come in between regular appointments if I have any issues, which makes me feel comfortable. Stuart added "Auditorium" to my hearing aids to try to improve being able...

David Tedlow, on Google

I am very happy with my hearing aids. I received them on 5-13-21 and have worn them every day. I hear 100% better. Stuart Spencer was the person who fitted them. Very personable. I would recommend them to anyone.These hearing aids are made in the USA. In Minneapolis,Minn.

Patricia Maggard, on Google

I recently moved to this area . The staff is extremely knowledgeable, friendly and helpful. Five stars show my thanks and appreciation. Love my new AI hearing aids.

Eleanor Urey, on Google

Schedule Your Free Hearing Screening

Schedule Now

These are extraordinary times, and the safety and health of our families, friends, colleagues and patients is of highest priority.  If you experience any difficulty hearing or are in need of service, please call our office.  We will be open with limited office hours and by appointment only.