What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic FREE Hearing Screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

Customer Reviews

Very poor service. Went in to get an adjustment on hearing aids that I purchased from them. Only way they would adjust is if I took the time and money to be completely retested. Always trying to sell you. Manager reached out to me and reacted to my concerns. Appreciated...

Michael Saucier, on Google

My husband has been using Advanced Hearing Care for approximately the last 7 years. He has received outstanding care from Sarah and would recommend her to anyone who is in need of hearing aids.

Paula Borisoff, on Google

In spite of the disruptions from the virus, the Encinitas office is continuing to give excellent service even though they only have 2 days per week in the office. I called on Wednesday about a battery chagring issue and they came in a little early & resolved it the next...

Marian Johns, on Google

I have been struggling with an older set of hearing aids for at least a month. They were purchased from a hearing aid company that has closed. I visited Advanced Hearing Care in Encinitas a few times and was impressed with the care shown at the front desk and the...

Vincent Pileggi, on Google

Schedule Your Free Hearing Consultation

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These are extraordinary times, and the safety and health of our families, friends, colleagues and patients is of highest priority.  If you experience any difficulty hearing or are in need of service, please call our office.  We will be open with limited office hours and by appointment only.