Reviews

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            "displayName": "Lori Drake"
        },
        "reviewReply": {
            "comment": "Thank you, Lori, for your 5-star rating! We appreciate your support and look forward to serving you again.",
            "updateTime": "2025-11-10T04:00:35.204175Z"
        },
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        "_id": "691282558a8be730f5deb45b",
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        "starRating": 5,
        "createTime": "2025-11-10T01:39:37.846035Z",
        "updateTime": "2025-11-10T01:39:37.846035Z",
        "name": "accounts\/102802170445396817012\/locations\/8730788308888353126\/reviews\/AbFvOqms91laMTwK6a0-iKmVn-FQzsBXo12URbB5b14-Mf9BfNUGEs0XCLxQ1G4wkWIKGaJ15wmLcg",
        "location": "65f36d87c7fb1ad955d579b0",
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            "displayName": "Gregory Cole"
        },
        "reviewReply": {
            "comment": "Thank you, Gregory, for your wonderful feedback! We're glad to hear that Jules made scheduling easy and that Charity provided attentive care during your appointment. Your recommendation means a lot to us!",
            "updateTime": "2025-11-21T22:38:07.098181Z"
        },
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        "_id": "690401b7dd1bfcb79bd09bb4",
        "reviewId": "AbFvOqlFJmftz7oL5vkzP8MDYP9UltA_g71jabf7aExJVkYIUs9JJSLwxntk1tb3LQAy7QVrWBwBCQ",
        "starRating": 5,
        "comment": "Advanced Hearing Care in Encinitas delivered an excellent first-visit experience! Scheduling with Jules was smooth and welcoming. During my appointment, Charity Knoblock listened carefully to my concerns, checked my ears, completed a full hearing test, and clearly explained the results and next steps. Her attention to detail and support gave me a clear plan moving forward. I highly recommend Advanced Hearing Care for quality, patient-focused care.",
        "createTime": "2025-10-30T17:55:19.572774Z",
        "updateTime": "2025-10-30T17:55:19.572774Z",
        "name": "accounts\/102802170445396817012\/locations\/8730788308888353126\/reviews\/AbFvOqlFJmftz7oL5vkzP8MDYP9UltA_g71jabf7aExJVkYIUs9JJSLwxntk1tb3LQAy7QVrWBwBCQ",
        "location": "65f36d87c7fb1ad955d579b0",
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    {
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            "displayName": "John H"
        },
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        "_id": "67982b080a6fe57fb856b291",
        "reviewId": "AbFvOqmvqS1uhj5QjS00KClzqANHcc7vbN4HUi1TDYW_qiIixLPMFaZNYc9AoIIkiHz4R76N-cRF",
        "starRating": 5,
        "comment": "Thank you very much with fitting my hearing aids.  I traveled from out of the area with poorly fitted Starkey hearing aids.  This office not only provided me a better fit, I was also provided with alternate cushions to experiment with and aim for both an optimal fit and optimal hearing",
        "createTime": "2025-01-24T23:25:29.255339Z",
        "updateTime": "2025-01-24T23:25:29.255339Z",
        "name": "accounts\/102802170445396817012\/locations\/8730788308888353126\/reviews\/AbFvOqmvqS1uhj5QjS00KClzqANHcc7vbN4HUi1TDYW_qiIixLPMFaZNYc9AoIIkiHz4R76N-cRF",
        "location": "65f36d87c7fb1ad955d579b0",
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    {
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            "displayName": "mark ames"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, mark ames! I am so glad your mom is able to hear now. ",
            "updateTime": "2023-12-04T14:45:37.600623Z"
        },
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        "starRating": 5,
        "comment": "They helped my 92 year old mother hear for the first  time in years, she was overjoyed,  Luis  and staff are caring people who go above and beyond",
        "createTime": "2023-12-04T00:49:13.696037Z",
        "updateTime": "2023-12-04T00:49:13.696037Z",
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    {
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            "displayName": "Taylor Darcy"
        },
        "reviewReply": {
            "comment": "We appreciate your kind words and recommendation! Thank you for your feedback on employee retention - it's an important aspect for us to focus on.",
            "updateTime": "2023-10-06T17:46:39.622859Z"
        },
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        "starRating": 5,
        "comment": "The staff and providers are always excellent and caring. I've never had a bad experience with them and do recommend them. I would say though that if they could reduce turnover and keep employees and staff longer that would make them even better. Employee retention is key to a successful business.",
        "createTime": "2023-09-21T16:19:57.462480Z",
        "updateTime": "2023-09-21T16:19:57.462480Z",
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        "location": "65f36d87c7fb1ad955d579b0",
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    {
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            "displayName": "Persyst Development"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Persyst Development!",
            "updateTime": "2023-05-26T21:44:39.347490Z"
        },
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        "starRating": 5,
        "comment": "Highly recommend this company. Awesome service, these guys are really professionals. They fixed my son\u2019s hearing aids for free while other places refuse to do it because it is \u201ctoo old\u201d.",
        "createTime": "2023-05-25T20:38:44.229306Z",
        "updateTime": "2023-05-25T20:38:44.229306Z",
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        "location": "65f36d87c7fb1ad955d579b0",
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    {
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            "displayName": "David Fowler"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, David Fowler!",
            "updateTime": "2023-01-10T18:14:04.757773Z"
        },
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        "_id": "66beb774c71e6b025858c204",
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        "starRating": 5,
        "comment": "We just moved to the area and the audiologist here was over and above any other care I've ever received. I don't think it was a one time fluke either. Not only did he check and clean my ears of wax, He cleaned my hearing aid Without charge.  Strangely, he seems to be more interested in taking care of people then making money.",
        "createTime": "2023-01-05T16:25:08.095752Z",
        "updateTime": "2023-01-05T16:25:08.095752Z",
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        "location": "65f36d87c7fb1ad955d579b0",
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            "displayName": "Rolland Othick"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Rolland Othick!",
            "updateTime": "2022-12-28T19:11:51.222762Z"
        },
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        "_id": "66beb775c71e6b025858c20d",
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        "starRating": 5,
        "comment": "I rarely write reviews, but Advanced Hearing Care's honesty and service requires me to do so. They are simply the best. They offered me a money back guarantee and when I decided I wasnt ready for the hearing aids, even after spending a hour or more on 4 different appointments, they gave me a full refund, no questions asked. I will eventually have to get hearing aids and I\ncertainly will get them from Advanced Hearing Care. It's so refreshing this day and age to have a company do what the say they will do. If I could give higher than 5 stars, I would.",
        "createTime": "2022-12-22T18:30:54.541218Z",
        "updateTime": "2022-12-22T18:30:54.541218Z",
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            "displayName": "Petie Sharpe"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Diedre Sharpe!",
            "updateTime": "2022-12-28T19:12:23.339202Z"
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        "starRating": 5,
        "createTime": "2022-12-14T22:47:11.923173Z",
        "updateTime": "2022-12-14T22:47:11.923173Z",
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            "displayName": "Tim McCormick"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Tim McCormick!",
            "updateTime": "2022-12-09T21:51:25.241518Z"
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        "starRating": 5,
        "comment": "Doesn't matter who you see here, they are all wonderful! Every one of them will spend whatever time is required to take care of you. I've seen a lot of audiologists in my 72 years, never had better. Never will wander away!",
        "createTime": "2022-09-17T22:47:50.944708Z",
        "updateTime": "2022-09-17T22:47:50.944708Z",
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            "displayName": "Uri Andres"
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        "reviewId": "AbFvOqk657nqd4D8RCpyOFse-3VUq6uJMx6Edf9Xqx6VFakjSraAy8ANtjmRFyo0dF47xgCsX2aJ",
        "starRating": 5,
        "comment": "Recently (July, 2022)I visited the Encinitas Advanced Hearing  Care office with my Hearing Aides Starkey, which I used about 12 months with about 5 visits to different repair centers. No one of them help to improve the hearing. The only advise which I received was to cut the wires for removing the device from my ears which I refused to do.\nToday after repair in the Encinitas office I started the real use of this excellent device for hearing aids. Thanks to the designers of Starkey and to people, who is capable to reveal all the advantages of this device.\nUri Andres",
        "createTime": "2022-07-08T20:50:37.240130Z",
        "updateTime": "2022-07-08T20:50:37.240130Z",
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            "displayName": "Timothy Carroll"
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        "starRating": 5,
        "comment": "My hearing aids needed filter replacement which I found difficult. The kind doctor did this in a slit second and also offered advice as to how I could fix the problem long term. He and his female colleague at the front desk were very happy and caring not at all questioning why I was unable to replace the filters myself. These people are amazing and so knowledgeable. If I lived in Encinitas and not Australia, I would certainly be aligned to this practice.",
        "createTime": "2022-06-07T21:10:49.010852Z",
        "updateTime": "2022-06-07T21:10:49.010852Z",
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            "displayName": "Linda LeVier"
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        "starRating": 5,
        "comment": "After you get your hearing aids you have regular visits for checking the aids and, if necessary, making adjustments. The staff is friendly and makes sure you get all your questions answered. During my last appointment I was taught several tips for working with my aids\/cellphone connection. They clearly want their clients to have a successful experience with hearing aids.",
        "createTime": "2022-05-20T03:27:42.011884Z",
        "updateTime": "2022-05-20T03:31:03.184887Z",
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            "displayName": "Herb Kutlow"
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        "starRating": 5,
        "comment": "WE have been here before and it is always a great experience.\nEveryone here must wake up and have the same mantra.  what can i do better today than yesterday for all our patients.  They are kind, helpful and the best in the business.  if you have a hearing issue there is nowhere else to go.\n.",
        "createTime": "2021-10-21T22:06:06.774433Z",
        "updateTime": "2021-10-21T22:06:06.774433Z",
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            "displayName": "Eleanor Urey"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Eleanor Urey!",
            "updateTime": "2021-09-17T15:01:44.783378Z"
        },
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        "starRating": 5,
        "comment": "I recently moved to this area .  The staff is extremely knowledgeable,  friendly and helpful. Five stars show my thanks and appreciation. Love my new AI hearing aids.",
        "createTime": "2021-09-17T13:25:09.025237Z",
        "updateTime": "2021-09-17T13:25:09.025237Z",
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            "displayName": "Jane Usatin"
        },
        "reviewReply": {
            "comment": "Thank you for your 5-Star review, Jane Usatin!",
            "updateTime": "2021-08-02T18:46:16.990188Z"
        },
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        "_id": "66beb776c71e6b025858c253",
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        "starRating": 5,
        "comment": "I've been wearing their hearing aids for several years and have always had good quick response from the staff. I'm happy with them.",
        "createTime": "2021-07-15T22:48:38.642402Z",
        "updateTime": "2021-07-15T22:52:18.928839Z",
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            "displayName": "Richard Troesh"
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            "comment": "Thank you for your 5-Star review, Richard Troesh!",
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            "comment": "Thank you for your 5-Star review, Patricia Maggard!",
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            "comment": "Thank you for your 5-Star review, Pete Hagen!",
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            "comment": "Thank you for your review and recommendation, Malous Moshtagh!",
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            "comment": "Thank you for your review, judy klinger!",
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        "comment": "Isaac was great! Patient, while answering all questions my mom had. He is always a professional.",
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            "comment": "Thank you for your review and recommendation, Dee Kutlow!",
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        "comment": "this was the first time going to advanced hearing care.  Thank goodness it was recommended to me.  The care received was so thorough and enlightening.  I would highly  recommend anyone going there.  You will not be disappointed.",
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            "comment": "Thank you for your 5-Star review, Linda Landes!",
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            "comment": "Thank you for your 5-Star review, Yukiko Ueda!",
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            "displayName": "Steve Stevenson"
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        "reviewReply": {
            "comment": "Thank you for your review!",
            "updateTime": "2021-01-07T22:25:21.706394Z"
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        "comment": "Isaac provided great service and helped me to select the best hearing aids for my condition. The office was clean and safe. I fully recommend this provider.",
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            "displayName": "David Tedlow"
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        "reviewReply": {
            "comment": "Thank you for your review!",
            "updateTime": "2021-01-04T21:25:58.509068Z"
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        "comment": "I am very satisfied with the service I am getting. Very convenient location, staff is extremely courteous. I have been encouraged to come in between regular appointments if I have any issues, which makes me feel comfortable. Stuart added \"Auditorium\" to my hearing aids to try to improve being able to hear voices through the masks we have to wear. I have noticed a definitive improvement with male voices because they are in a lower register. For female voices, it depends on the register. The lower it is, the better my reception. Female voices in higher registers are still difficult to hear through a mask, because I can't read lips right now, so I might want to explore a different setting when I come in in April, or possibly before that. Overall, I am very pleased.",
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        "reviewReply": {
            "comment": "Thank you for your review!",
            "updateTime": "2021-01-04T21:08:21.246873Z"
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        "reviewReply": {
            "comment": "Thank you for your review, Loren!",
            "updateTime": "2020-12-21T14:49:18.211901Z"
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        "comment": "Very friendly, knowledgeable and helpful.  I can hear again!",
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            "displayName": "Paula Borisoff"
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        "reviewReply": {
            "comment": "Thank you for your review and recommendation, Paula!",
            "updateTime": "2020-08-27T14:53:54.967008Z"
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        "starRating": 5,
        "comment": "My husband has been using Advanced Hearing Care for approximately the last 7 years. He has received outstanding care from Sarah and would recommend her to anyone who is in need of hearing aids.",
        "createTime": "2020-08-26T19:14:49.198128Z",
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        "reviewReply": {
            "comment": "Thank you for your review, Marian!",
            "updateTime": "2020-07-31T14:05:04.112452Z"
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        "starRating": 5,
        "comment": "In spite of the disruptions from the virus, the Encinitas office is continuing to give excellent service even though they only have 2 days per week in the office. I called on Wednesday about a battery chagring issue and they came in a little early & resolved it the next day.",
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            "displayName": "Michael Saucier"
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        "reviewReply": {
            "comment": "Michael, we are sorry to hear about your poor experience with us. We certainly didn't mean to give you the feeling we needed to sell something else to you. We would love to have another try to get you hearing as you should. We will be reaching out soon to schedule another appointment with you. Thank you for letting us know about your visit.",
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        "comment": "Very poor service. Went in to get an adjustment on hearing aids that I purchased from them. Only way they would adjust is if I took the time and money to be completely retested. Always trying to sell you. Manager reached out to me and reacted to my concerns. Appreciated her following up. Thank you",
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        },
        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
            "updateTime": "2020-02-21T21:52:48.210283Z"
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        "starRating": 4,
        "comment": "Got ear molds made for custom hearing protection. Great job.",
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            "displayName": "Vincent Pileggi"
        },
        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review! We are so happy to help you into a better hearing solution.",
            "updateTime": "2020-01-31T20:15:12.404631Z"
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        "reviewReply": {
            "comment": "Thank you for taking the time to leave us a review!",
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        "comment": "Advanced hearing is the only hearing  company that I have used.  Collette who is the receptionist is extremely friendly and knowledgeable.  Dean Blount has taken care of me for two years is very knowledgeable, friendly and easy to get along with.  As long as these two people are there i highly recommend the Encinitas office",
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        "comment": "I have come to this office for several years. My hearing loss is not severe, but I wanted be proactive. I like that my hearing aides include periodic visits to check the aides and keep track of my hearing loss. The staff is very friendly and not pushy about wanting me to buy more advanced aides. I have updated my aides when I wanted new features.",
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